| Customer 24Hour Helpline: | 0845 872 1751 | |
| Customer Claims Helpline: | Commercial Vehicle Insurance | 0845 600 0676 |
| Motor trade policies: | 0844 412 9996 | |
| All other policies | Office hours : 0844 871 0940 Out of hours : 0870 606 1234 |
|
| Legal and Taxation Advice Helpline: | 0845 330 1180 | |
| Commercial Legal Protection Helpline: | 0845 330 1180 | |
| Main Switchboard Number | 01524 597900 | |
| Main Fax Number | 01524 67456 |
Email: questions@cornhilldirectbusiness.co.uk
Postal Address
Cornhill Direct Business
P.O Box 640
Lancaster
LA1 3XD
Have we done something wrong? Let us know about it
Our aim is to get it right, first time, every time. If we make a mistake we will try to put it right promptly.
We will always confirm to you the receipt of your complaint within five working days and do our best to resolve the problem within four weeks. If we cannot we will let you know when an answer may be expected.
If we have not sorted out the situation within eight weeks we will provide you with information about the Financial Ombudsman Service.
Any aspect of our service
Customer Service Controller
Cornhill Direct Business
PO Box 640
Lancaster
LA1 3XD
Any aspect of our policy
Customer Satisfaction Manager
Allianz Insurance plc
57 Ladymead
Guildford
Surrey
GU1 1DB
Any aspect of our Commercial Legal Protection Service
Customer Relations Department
DAS Legal Expenses Insurance Company Limited
DAS House
Quay Side
Temple Back
Bristol
BS1 6NH
Telephone : 0117 934 0066