Existing customers
Making a claim
You often only get to know how good or bad your insurance policy is when you have to make a claim - and that's too late!
At Cornhill Direct Business, our 24-hour claims hotline will make sure everything is sorted out as quickly as possible.
Claims Lines
Commercial Vehicle - 0845 600 0676
All Other Policies - Office hours 0844 871 0940
Out of hours 0870 606 1234
Phone the Claims Line, 24 hours a day, if you need any of the following:
To Make a Claim
Phone the Claims Line immediately if you think you may have a claim with as much information as possible, and you will be told what to do next. You may then be sent a claim form for you to complete and sign.
Glass Replacement Service
Phone the Claims Line if you have glass broken in windows, doors, display units or partitions and we will provide glass replacement assistance 24 hours a day.
Emergency Assistance
Our 24 hour emergency helpline service provides help when it is most needed, no matter what the damage or where or how inconvenient the time. If your insured property is damaged, for example by storm or flood or during a break-in, we will provide details of a contractor from our repair network who will be able to help.